Weekly Report - WEEK 15

 Hello, this week was very busy and exhausting as I said last week. There were so many customers came by to buy their essential medicines as it was early of the month where everyone got their pay check. Not only that, there were so many sales representative came by to update the stocks and ordered new ones and some even adding new products for us to manage and sell too. 

    Hence, this week we do not have enough space even though we have already clean and rearrange all the products and stocks. We have to pile up some overload products and the pharmacy seems to be smaller space than before. My boss also told all of us that she had ordered new racks to put at the window of the store in front. As the front of the window, we usually display the disabled accessories such as wheelchairs, crutches, walking stick and others too. We need to maximise used all the space to accommodate the spaces. 

    The 3.3 sales has begun and it one of the dreadful yet tiring days. I was able to learn from Ms Leong on how to confirm orders from Shopee application on Tuesday and the next day she was on holiday which was the 3.3 sales. At first she said that I have to let my boss do the printing and confirming orders but since she was so busy she put her trust on me to do it all. I was very scared and nervous besides it was my first time doing it and it was terrible. The sequence order and the airway bill are separating. I arranged together the pieces but on Friday some customer receive the wrong product which was my fault. I was having my anxiety but manageable to be calm as my boss was so relax and said that you will not know if you did not do mistakes. I also apologised for my mistake.

    Therefore, it was a lesson for me to be more careful, cautious and alert. My heart almost explodes as my boss put the trust on me but she still believe in me which I will have to work harder than before. I think that is all for my rambling thought for this week and also a lesson to learn. By the way I have submitted my final report to my academic supervisor on the afternoon and hopefully got excellent marks from him. Thank you😁

Weekly Report - WEEK 14

Hi again, for this week I have an exciting news to tell. I was offered a permanent job at Bliss Pharmacy with a different job scope. My job scope will be handling Shopee shop account under the name of Bliss Pharmacy. I have learn a little bit of how to print the airway bills, packing list and picklist to ease the order because of the sales made for 3.3 promotion in Shopee app. We were preparing to order the new stocks for next week which will be the new month of March. Well February is a short month. Next week will be busier as the 3.3 sales started, then there will be sales representatives from companies that supplies the products and all the new stocks will be coming in. There will be a lot of preparation needed to be done. For example, my boss had given me this new job scope so that I have my own desk and personal computer (PC) to edit pictures for Shopee shop application. Then, I have to reply to every inquiries or messages from the buyers. I also have to monitor the stock and always update it. Therefore, I have to be more attentive and also cautious with this new job scope, as it was a big responsibility that I have to take and improve the customer service for the app. For now, my target is to finish all the editing cover photos so the next I can edit all products description in form of informative picture and not only from the written description. After that I can decorate the shop template, cover photos and also boosting up the page. Hopefully can boost up the sale also. I felt very excited and nervous as I have major anxiety attack if something does not happen as it goes or plan. So, I have to build up my skills and praying that I can achieve my target by pushing my limit to the max. I really believe in working hard paid off as in this world nothing you can change if you do not start it and work for it. I think that is all for now. Thank you😊

Weekly Report - WEEK 13

 Hello, how are you doing? I'm good so far. Last 2 weeks I have gotten a message from my academic supervisor which was Ustaz Adli saying that I have to undergo a site visit from supervisor to my pharmacy via google meet. I have prepared everything on what to say and aske my supervisor on what day should I do it. She said that all of my colleagues were available on Thursday which we all were. So, I decided to set up a meet on that day. I have wanted to set the time at 3.00pm but my academic supervisor, was not available by that time. So I moved up to 11.00 am, Thursday on 18th February 2021. The day before the meet my academic supervisor reminded me about preparing the slides for the site visit. I was confused and asked him that was it for presentation which I should perform it on the last week of internship. He said if I'm ready just do it after the site visit meet because he does not want to burden me doing it for 2 times. 

    Therefore, I have to prepare the slides for 10minutes of duration of the presentation. I was panicked and when I got home I immediately draft the slides and also write a little bit of the report because I thought he wanted the report after the presentation and luckily one of my friends in group with same academic supervisor said that we need to submit the report after the internship and Ustaz Adli just gave the submission date for the report. To my relief I was able to finish my slides presentation on time and try to set a google meet link for Ustaz Adli. Unfortunately, my laptop were not in a good shape which the audio speaker have broken. I have found an initiative to borrow my brother's laptop as the day of my presentation my brother does not have online classes. Lucky me I guess. On the day of the presentation, I meet up with my academic supervisor and introduces him to Mr Kho which was one of my colleagues and also a certified pharmacist worked there. He replaces Ms Tan my industrial supervisor as the customers came in a lot and they prefer her to serve them. Thus, Mr Kho came in to the rescue. We talked a lot about my experience and also how I end up applying there and also how do I behave at my workplace. 

    Everything went smoothly and when I present Mr Kho gives me space for me as he wants to serves the customers outside. I was satisfied with my presentation and also with the site visit meet between my academic and my industrial supervisor. It went well. I have recorded all the Google Meet session. Hence when I got home that day I was surprised to see that the recording was not found at all. I was devastated but remain calm. I did not tell my academic supervisor yet. Maybe thinking of telling him the next day. By the next day, I got an email of my recording and shocked it just been uploaded in my google drive with my email that been given by the college. I was relieved and felt grateful. The recording of my site visit and my presentation duration was almost an hour, therefore, it took time to regenerate including the transcription of the conversation we had into text. I am able to finished everything and focusing on finishing and submitting the final report by next week. I'm glad to have kind colleague, industrial supervisor and academic supervisor which understands me and guide me getting through this internship. I think that was all for this week troublesome. Thank you for reading😉

My presentation after the site visit meet between my academic and industrial supervisor.

Mr Kho and me during the site visit meet😊 He replaces Ms Tan.

My academic supervisor, Ustaz Muhammad Adli bin Ahmad.

Weekly Report - WEEK 12

 Welcome back to my blogpost. It's already week 12. I cannot believe how time flies. This week was a celebration of Chinese New Year with the greetings of "Xīn nián kuài lè" which means Happy Chinese New Year. My boss gave all of us 2 days of holidays which was on Friday and Saturday the pharmacy were closed. As for me I got one day extra holiday which on Friday. On Thursday we have a half day which I worked until 3.00pm.  We have already celebrate earllier this week which my boss treat us for lunch. We ate Kyochon set with 4 pieces of chicken wings and drumstick with 2 different flavours. She also treat us with yogurt dinks which ordered from Grabfood application. On that day also a bit hectic due to the installation of the new Wi-Fi from Maxis Fibre at the pharmacy, the banner put up by Ensure company came by and start their banner and also their representative also came by to rearrange their rented slots of their promoted products. By that time also because of the Ensure rep came by and asked for new rack to place their products I have to rearrange the racks of other products to other places. I managed to went out to perform my prayers at home 1.30pm and after I return I ate some burnt cheesecake made by Ms Leong. It was very delicious and made me full immediately. As for other meals I brought back to my house. Not only that, I received some gifts from Ms Tan my boss/ industrial supervisor. There were pomelo fruit, a box of oranges and ang pow given by Ms Tan, her mother and Ms Leong. I was so happy that I never thought of getting ang pow before and it was quite a lot and I really appreciate my boss as she gave me the opportunity to work and learnt from her. Even though it was quite challenging for us to have a perfect togetherness and enjoy ourselves eating together but it was bit busy and all the installation, setting up banner and customers were a lot coming in too we still managed to eat and have fun. It was memorable day and I felt appreciated by all of them. I wanted to thank them for being so kind and helpful during my happy and hardest time undergoing the internship. I think that was all before I get more emotional writing this hehe. Thank you and til then✌

The gifts I got from my boss😍

The food ordered by my boss to all of my colleagues and me😇

The cake I ate made by Ms Leong. It was so yummy😋

Weekly Report - WEEK 11

Hi there! This week my colleague, Kak Farhana had given me the task to rearrange the slots for these products. I have rearrange all of it one by one in 2 days as it was a busy day to finished it in one day. The medicines stock also already been restock and we managed to find some new places to store the medicines. Not only that, some new supplements also came in which for those who wanted to add supplements as addition to their diet in having a healthy lifestyle. For example, vitamin C for adults. Adults prefer soluble type of vitamin C as it has fast absorption rather than chewable supplements. These are some of the brands and supplements that I have to rearrange the slot places. 

Cebion Vitamin C 1000mg which a soluble type of vitamin for health supplement that people prefer to consume.

I faced a challenge same as 2 weeks before which was to find the right place for the specific products according to their categories which was bit hard as there were many products in the pharmacy. This products have to be in 3 places which at the counter, at the vitamins C supplements in front of the counter rack and behind the rack at all the vitamins anad other health supplements rack. This products must be restock every week due to the demands of the customers and also from Shopee buyers too. I think that was all to talk about. Thank you😁