Weekly Report - WEEK 6

Hello! This week also the continuation of learning from OTC (over the counter) products. However, for this week I able to learn about eye products from contact lenses solution, and also eye drops. Products such as Eye Glo and Eye Mo were actually for sore eyes, tiredness, redness and, watery eyes and after opening the bottle it can be used for only a month even though the expiry is late. This is because to avoid infection. There are some products that can last for 6 months after open the bottle which at achigher price than the normal eye drop. I also have to differentiate the regular eye drop and gel type which is more moisture. There is also a vial type that you can wear and dispose of for only 12 hours after open. This is called UDV (unit dose vials). There will be pictures below to refer to. 

This products of Eye Glo that is only can be use for a month after open the bottle.

This is the UDV that can be use only 12 hours after open the vial.

This week, on Friday, will be a public holiday which is the New Year of 2021. The pharmacy will be close on Friday, 1 January 2021. Most of the medicines and product stocks were already out of stock. By the new year, most companies will manufacture the new medicines and products. Thus, there will be a lot of package delivery by next week and restocking all the finished stocks. Hopefully, everyone will always stay safe as the COVID cases keep increasing day by day. Stay safe and til then. Thank you.

 

Weekly Report - WEEK 5

أهلا و سهلا (ahlaan wa sahlaan) which means welcome in Arabic as it has been so long since my high school that I have not use it. For this week, my colleague and I learning session continues as we learn from all pharmacist about the OTC (over the counter) products starting from basic medicine like Panadols, cough syrup, fever medicines for adults and also children which have different dose. For example like this picture. This is Panadol Suspension for children age 6 years old and above. Before that we have to ask the customer the age and weight of their children so it will be easy for us to decide the dose usage as it is very crucial for every age. 

Panadol Suspension Children 6+ Orange Flavour

This was only one type that I can write here because there were various age and flavour that can be choosen from the preference of the customer also. It is very important to determine and on how to give medicines to the customers and that is why only certified pharmacists can dispense it. They have the license, certificate and also experience. It was very hard at first but when I managed to remember and help them it will get easier. Although this week was actually Christmas day which we do not have holiday. There will be holiday for new year on 1st January. There were a lot of Shopee order within this week because of the sale countdown. People buy more during this pandemic as they did not want to go out. Therefore, there were less of learning and more on handling customers and Shopee products. I think that is all for now. Thank you.

 

Weekly Report - WEEK 4

On this week, there were few new thing that I have learn such as a learning session with Kak Farhana which one of the pharmacist there about the OTC (over the counter) products. I have learn about all types of supports suck as ankle, knee, abdominal and back support including compression socks for normal and bedridden people. Not only that, there were also thumb brace, kinesiology tape, shoulder sleeves and tubular bandage which some patients use to wrap their legs. All functions, types and sizes must refer to the guideline from the product boxes. That was all that I have learn from this week as on Thursday I have to take a half day leave and Friday full day as I was having serious period pain for that 2 days. I have already replace the 2 days leave on Saturday and Sundayto make it even because I do not like to waste my time taking leave just because I'm in pain. Usually I will cover what I have missed as it was actually a lot of things to learn from this field. It also getting interesting day by day because I have the opportunity to learn same like my time in college. 

This is called the bedridden compression socks for people who cannot walk and have to stay in bed the whole time. The measurement can be seen at the side of the box.

Weekly Report - WEEK 3

 Hi again. This week was very hectic because I learned to count stocks of the medicines and some products and also signed delivery stocks. After learning to sign the delivery stocks, I have to count them whether it was accurate and precise as ordered. This pharmacy also joined Shopee as retailer to provide easy ways for customers to buy medicines because people cannot go out because of the COVID19 virus. The problem for this week was that the are a lot of Shopee order which clearly made most of the OTC (over the counter) products went out of stock. During this pandemic it was very to get stocks to arrive on time because there will be problem with the shipment. Some medicines are from outside of the country and also some factories were closed during this COVID19 outbreak. I was entrusted to take the medicines and some products from OTC part by Ms Leong one of my colleague. She was in charge of administration of the Shopee orders. I accidently took the wrong quantity from this certain product and it was my first ever mistake that I did for these past 2 weeks of my internship. I assure myself to be more cautious and alert about the products taken. This was because we must valued our customers and must given the best service to them. Therefore, that was all for this week's report. Thank you😌 

Weekly Report - WEEK 2

Hello and welcome. As stated on my previous post this week will be my first week to start my internship at Bliss Pharmacy. On my first week is just an introductory to the products in the pharmacy. I need to memorize the place and the uses of all the products display outside of the dispensaries counters. Few days later I was given a task to decorate the Christmas tree which was interesting because I never decorate one before. The whole decoration was only a DIY (do it yourself) items. It uses a lot of creativity. The whole week I learn to communicate with all of the customers and serves them at my best. I used both languages Bahasa Melayu and English to communicate with them as most of the customers comes from different races. I also got to socialise with my colleagues. Most of them are certified pharmacists. They were so kind and very helpful when it comes to teaching me about the main products and basic medicines. I learned a lot from them. So far it was a great week as it was just first week and hopefully I got to learn more on weeks to come. Until then, that was all for this week report. Thank you☺✊

This is the Christmas tree box decoration I made by myself.