Hello again. This week I have learn fully on how to handle parcel deliveries from companies like DKSH, Zuellig and many more. These companies supplies the biggest medicines and products to sell. At first I have made a mistake by not giving all the documents needed back by the courier. Luckily, one of my colleague taught me how and the courier noticed and came back to collect the documents. Not only that, the next day I made a mistake by taking the Shopee product with not enough quantities which resulted to making my second mistake. There was an order that need to be fulfil with vitamin C for children with 2 orange flavours but I gave them only 1 which was lucky because we have a systematic checking routine before packing it and post. This was due to the fact that the Shopee order were a lot and there was not enough people to handle it. Usually Ms Leong will handle the order but she had an emergency leave on that day which resulted to many order and also at the same time there were many customers came because the government had just announced that the whole Malaysia have to undergo the lockdown again. People get panicked and came by to buy spare medicines as they cannot go out frequently after this. The Shopee order also increased day by day as they have sales and discounts. Starting next week, the pharmacy must be open early at 8.30 am to 8.00 pm due to the time determine by the government. Therefore, I have to learn not making and repeat my mistake anymore for the next Shopee order. I must be careful and always ask if it was right or wrong so that I am in the right track. That was all for this week. Thank you😆
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